HELP & SUPPORT
Frequently Asked Questions
What fabrics do you offer?
We offer premium fabrics including Luxury Lawn, Pima Lawn, Chiffon, Organza, Silk, Tissue and Velvet, depending on the collection.
Are your Pakistani suits authentic?
Yes, we specialise in 100% original Pakistani designer suits sourced directly from original designer brands and trusted sourcing channels.
How do I care for my garment?
We recommend dry cleaning delicate and embroidered outfits. Please follow the care instructions provided with your garment.
Do you offer refunds or exchanges?
Please refer to our Return & Exchange Policy for eligibility and conditions before placing your order.
Do you provide stitching services?
Yes, tailoring services are available at additional charges. Please contact us for our tailoring price list.
Do you offer size customisation?
Custom stitching and measurement options are available for selected outfits, depending on tahe design and fabric.
Do you offer colour customisation?
Colour changes depend on the designer and fabric availability. Please contact us to check the options for your selected outfit.
Do you charge extra for plus sizes?
Additional tailoring charges may apply depending on your measurements, fabric requirements and design complexity.
How long does shipping take?
Orders are generally dispatched within 2–3 business days, subject to availability. Delivery time depends on your location.
Do you offer Cash on Delivery?
Yes, COD is available across India on eligible orders, subject to order confirmation and applicable terms.
Is free shipping available?
Free shipping is available on eligible prepaid orders as per our current offers and shipping policy.
Can I shop offline?
Yes, offline shopping is available by appointment only. Please contact us in advance to schedule your visit.
Are your outfits available in limited quantities?
Yes, many of our designer pieces are available in limited quantities. Availability varies by collection, so we recommend ordering early.
Can I get my outfit stitched like the model?
We offer model-inspired stitching and styling guidance, subject to the outfit's design, fabric and tailoring requirements.
How can I place an order?
Visit www.rrania.com to explore our collections and shop online. For product enquiries or personalised assistance, contact our team.
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